Locked out of IRIS? We help you reset your FBR password and PIN and regain access to your tax account.
Losing access to IRIS usually happens at the worst time: just before the filing deadline, when a notice arrives or when a bank or employer asks for a document. IRIS uses both a password and a PIN, and recovery depends on having access to the mobile number and email registered in your profile.
We identify why you are locked out, guide you through the correct reset process and, where your contact details have changed, help you request the update FBR needs before codes can be sent to your new number or email.
Quick, practical help to get you back in.
These are the problems clients bring us most often.
You know your CNIC but cannot remember the IRIS password.
You can log in but need the PIN to submit returns or forms.
FBR codes are going to a number or email you no longer use.
Keep these handy when you contact us.
Four clear steps from your first message to completed work, with updates at every stage.
Share your CNIC and the error you see. We identify the cause.
We explain the right process based on your access to the registered mobile and email.
We complete the reset with you as FBR sends the verification codes.
You log in with new credentials and we check for pending notices.
Keep your IRIS password and PIN in a secure place. Avoid sharing them with people you do not trust.
If you change your mobile number or email, update your IRIS profile as soon as possible so that recovery codes reach you.
A mobile number registered in someone else’s name can cause verification problems. Use a biometrically verified SIM in your own name.
Answers to the questions clients ask us most about this service.
Use the forgot-password option on the IRIS login page with your CNIC. Codes are sent to your registered mobile and email. If you no longer have access to them, contact us for the correct process.
The password lets you log in to IRIS. The PIN is a separate code needed to submit returns and certain forms.
The contact details in your profile must be updated before codes can reach a new number. We guide you through what FBR requires.
Many cases are solved the same day. Where FBR needs to verify identity or update contact details, it may take a little longer.
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